Nitrile
Exam Gloves
SMART Medical Solutions rebranded Nortile Exam Gloves to improve usability in high-stress settings. User research with EMS and urgent care facilities led to adding a flexible plastic opening to dispense one glove at a time. To solve size identification issues, we color-coded gloves and labeled boxes for quicker access.
client
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time line
live project
The Ask
The old Nirtile Exam Gloves had two main issues: multiple gloves would fall out at once when trying to grab one, creating a mess, and there was difficulty in identifying the correct glove size due to poorly marked or confusing packaging.
The Design
The solution was to add a flexible plastic opening to the gloves, ensuring only one glove is dispensed at a time, and to color-code the gloves by size with clear labels on the boxes for easier identification. To raise awareness of the updated design, we launched a marketing campaign highlighting these improvements. The campaign included targeted ads, social media posts, and in-store displays focusing on the glove's new features, such as easier access and better usability in high-stress environments, positioning the product as a more reliable choice for EMS and urgent care facilities.
Better products through refined details.
the development
The development process started with user research, watching how EMS and urgent care teams used the gloves in fast-paced situations. We noticed issues with grabbing the right size quickly and gloves sticking together. To solve this, we added a flexible plastic opening for one-at-a-time dispensing and color-coded the sizes with clear labels. We then launched a campaign focused on the real-world benefits, using targeted ads, social posts, and in-store displays to show how the new design makes their job easier and more efficient.
the takeaway
The takeaway was that small design changes, rooted in real user behavior, can lead to a big improvement in usability. By focusing on the needs of frontline workers, we created a more efficient and reliable experience.
